Are prices listed only in US dollars? »
Yes, all prices shown are in US dollars.
Can I start small and upgrade later? »
Yes, you can start with our Community Edition which has all essential and core features.
Can I easily transition from self-hosted to Cloud or vice-versa? »
Yes, absolutely. You own your data, models, code, and artifacts whether you are using Polyaxon CE, Polyaxon Cloud, or Polyaxon EE.
Does my cluster need to have access to the internet? »
You can deploy Polyaxon in a completely offline mode and on private clusters.
Can you describe your security and data practices? »
We scan all dependencies and conduct regular security reviews of our product and infrastructure.
How can I find out if Polyaxon will meet my requirements? »
Good news! Polyaxon is based on a free & open source core engine.
What are beta features? »
Beta features are accessible to limited organizations.
Do you have on‑demand agents or usage quota? »
Currently, we do not offer on-demand agents or usage quota.
Do you have discounts for academics/nonprofits or other special rates? »
Yes, please contact us for more information.
Do you offer support plans? »
All Polyaxon Cloud plans include community and email support.
What if I switch my plan or add a new seat in the middle of the month? »
You will be billed for your pro-rated usage, accurate down to the second.
How does billing for this work? »
If you deploy the community open-source version, the billing is not handled by Polyaxon and is done by the cloud provider of your choice.
How much will Polyaxon cost? »
Polyaxon CE is free, Starter, Platform, and Business plans are available as annual subscriptions or monthly subscriptions with an additional 25% per month.
Does Polyaxon Cloud provide a fully managed solution? »
No, Polyaxon Cloud is not a fully managed solution.
What does retention mean? »
Retention refers to the duration that we store some meta-data information in our system.
What is a control plane? »
The control plane hosts the software’s business logic and handles insensitive metadata.
What is an Agent (data plane)? »
The Agent (data plane) runs on the customer's cluster(s) and accesses/processes/stores all of the customer’s sensitive data.
What is a seat? »
Seat means each individual end-user.
What payment methods do you accept? »
We accept all major credit and debit cards such as Visa, Mastercard or American Express.